M-commerce has grown by 25% in the past 6 months. If you wish to be part of this growth, having a strategy in place before you start would be a good idea.
“Most retailers are still in early days of developing a strategy and don’t understand how important it really is,” said Peter Sheldon, senior analyst at Forrester Research.
What would your primary goal be? Increase Revenue Engage with customers Beat the competition Be an early adopter and be "with it"
A key strategy would be to ask your customers what their expectations are for a mobile platform.